To be eligible for a return, the following conditions must be met:

• The product is received damaged.
• The received product is different from the one purchased and described in the image.
• The product is lost.
• The delivery of the package is excessively delayed.

In case of issues such as a damaged product or receiving a different product, please provide a photo of the product via the WhatsApp number listed at the bottom of the homepage.

Yes, the full amount is refunded upon meeting the return conditions.

After verifying the return conditions, you can send a message to the store's email or via WhatsApp. Once the details are reviewed, our team will process the refund.

The refund will be received within 7 to 14 business days.

You can contact the support team by sending an email to info@radiantia.life or by reaching out via the WhatsApp number listed at the bottom of our homepage.